Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-21 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
How to measure:
1. Cut a string that is about 6 inches long. 2. Fold the string around the base of the finger, just below the knuckle. 3. Mark where the string ends with the pen. 4. Place the measured string on the ruler with the area marked on your right. 5. The number closest to the pen mark is the circumference of the ring in millimeters. 6. Use the ring size chart to translate the measurements into a ring size.
All jewelry is 925 Sterling Silver or 22 karat gold plated. 925 silver is an alloy of silver containing 92.5% by weight of silver and 7.5% by weight of other metals, usually copper, to increase its hardness and strength and reduce tarnishing. All gemstones are natural with its own structure, color and shape.
Each piece is handmade and is therefore the only one of its kind. Every chain ring and every part of any piece of ioola jewelry is hand-shaped and laboriously carved.
Production begins with melting and casting of Italian silver, rolling of silver bars and threads to the required thickness, from which the desired semi-finished product is shaped and cut. So we have 100% control over purity and the highest quality of our silver from the very beginning of the production.
Use a special cloth to clean silver or gold and wipe gently. If you need more thorough cleaning, you can use chemical cleaners that are sold in the form of bath or foam. Not every cleaner is suitable for jewelry with gemstones.
We recommend taking your gold plated jewelry off before you get in the shower, as it can damage the plating. This protects all your jewelry’s shine by avoiding contact with agents such as soaps, lotions, and hair and cleaning products.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page.
We are only able to offer repairs on our jewelry that was purchased and shipped within Indonesia.
You can contact us through our contact page ! We will be happy to assist you.